On the Adjustment Program.
1. Just click the "Initial Settings"
2. Click the "Check" button.
3. Pop-up message will appear for the Model Number of your printer (ex. TP3K95891).
4. Input the Model Number of the Printer and then ask to Re-input the model.
5. Click the "Perform" button.
6. And an error will appear, but just ignore that.
7. Then, perform the "Waste Ink Pad" reset
Success! And let me know if it's working. Thank you.